Your Role as a Courier
1. Handling Equipment
You’re trusted with company property and customer parcels every single day.
2. Customer Trust
Customers rely on you to deliver their items safely and professionally.
3. Brand Ambassador
The public sees you as part of the brand. Your behavior reflects on everyone.
You must: Stay sober, ride focused, and keep your health and reputation clean. Even tobacco and vaping during delivery can affect customer perception and lead to complaints.